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In 2001, upon the success of ¿Dónde Están Los Ladrones? and MTV Unplugged, Shakira began working on a crossover album to English. Collaborating with Gloria Estefan, she wrote and recorded English versions of the tracks from ¿Dónde Están Los Ladrones?. However, she later decided against using translations of older songs for the album and worked for over a year on new material for the album. Around this time, Shakira also released four songs for Pepsi and for her promotion in the English markets: "Ask for More", "Pide Mas", "Knock on My Door" and "Pideme El Sol". In November 24, 2001, Laundry Service was released, although Shakira chose to exclude the four Pepsi songs. Although it was created with the intent of selling to an English language market, the rock and Spanish dance-influenced album also featured four Spanish songs, including "Que Me Quedes Tú" ([I hope] font d'ecran sexy fesse that you remain (for me)). Some critics claimed that Shakira's English skills were too weak for her to write in it. The album sold extremely well and was certified triple platinum in the US (denoting sales exceeding 3 million copies)^[18] and thus helped to establish Shakira's musical presence in the mainstream North American market. The album has sold approximately 13 million copies worldwide.

In 2002, Shakira also released her Spanish greatest hits volume Grandes éxitos. A DVD and ten-track compilation album, called Live & Off Nina-Friederike Gnädig sex the Record, was also released in 2004, reaching sales of 3 million CDs worldwide, and commemorating Shakira's world tour, the Tour of the Mongoose.

In December 2007, Shakira visited Bangladesh to appeal for the victims of Cyclone Sidr. She spent 3 days with the victims and visited children affected by the disaster in schools shakira sex built by Unicef and participated in the distribution of family kits and warm clothes. She said that little was left of the school she visited in the village of Mirzapur, but it still provided an "oasis" for the children. "I am more convinced than ever that education is the key to so many of the difficulties that our children face in countries like mine or in developing countries like this one. It's the key to a better and safer world," she said.^[47]